If a professional installed my system, how can the damage be my fault?

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    We can’t control the correctness of any build. Skill and work quality aren’t the same for every professional. Even a good installer could miss a detail when installing unfamiliar gear.

    Since we didn’t choose your installer, you are responsible for the quality you accept from a professional you’ve paid to do a job. Hopefully they have a service warranty!

    We aim to help installers of all skill level with our ever-growing Knowledge Base.