My product stopped working. Can I get a replacement or refund?


    Maybe. We need to get as much information as possible using the tech support form. If we can’t help you correct the issue, we’ll take steps so you can return the product to have it inspected for any defects.

    Because we have to inspect and handle returned products before they can be sold again, there are restocking fees for most returns.

    Also, take a minute or two to read what is and is not covered under our warranty policy.